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Our talented and knowledgeable agents have years of experience and are prepared to put that expertise to work for you. Please click on the name of the person you wish to email or fill-in and submit the form to the left for prompt service.


Nichole Badamy	Suzi Ball	Shelly Berry	Teresa Becker
Sharon Doughty	Diane Engler	Dee Dee Faggionato	Becca Hoovler
John Hower	Laura McDannell	Marc Pfizenmayer	Cheryl Russell
Laci Vanderpool	Gary Walters	Wendi Waszak	Ted Wendling

Client Testimonials

Very friendly workers. Very helpful. …..Font desk and our insurance gal, Cheryl!!
Customer since 2003

Suzi Ball is awesome...extremely helpful and shops around for the best policy for my needs. Great employee!! :)
Customer since 2014

Mark and Suzi went above and beyond getting our questions about the new house answered and our policy bound. Thank you
Customer since 2014

Your representative Laura, stayed with the task and was able to get the coverage I needed . She was the reason for the high recommendation.
John S., customer since 2025

I have worked for many years with Shelly Berry and she has always been readily available to answer any questions I have. Her knowledge is helpful.
Natalie S., customer since 2003

Always honest and willing to find the best for your customers!
Kathleen S., customer since 2016

He was prepared, knowledgable and had our best interest in mind.
Customer since 2012

Very personable service. If my agent is on the phone or out of the office another agent quickly responds. Very good claims service.
Michael A., customer since 1998

The team at Rhinehart took care of us in every step along the way of making sure our business was fully covered! Big shoutout to Gary and his team!
Austyn H., customer since 2017

great to work with. answers any questions i have and accommodates when i ask for something
Customer since 2024

Your willingness to cover and clarify our entire policy and answer all of our questions in person, face-to-face, and also coming to our meeting and answering any questions the board may have had.
Cory C., customer since 2008

Everyone is always patient and understanding when I call or email. They are usually pretty quick to respond to questions and are kind and helpful.
Customer since 2022

Maggie in Mansfield is extremely helpful and friendly. The gal who answers the phone in Mansfield is professional and also friendly.
Sandra L., customer since 1999

You are always quick to answer any questions, thorough in your answers and explanations, and always willing to assist in any way we need!
Customer since 2008

I trust my insurance needs will be taken care of in my time of need.
Regina W., customer since 2024

We have always had excellent response times with any questions or concerns we have. The customer service is pleasant and timely.
Customer since 2012

You are really good at communicating with your customers and responsive to all my questions.
Customer since 2009

Great customer service, and that is very important in the time of need.
Greg R., customer since 1998

Karen is very responsive with questions and service requests I have regarding my insurance policies. I love that not much work is required of me when making changes to our policies.
Jason B., customer since 2022

Marc is an excellent agent and takes care of our personal and business needs!
Customer since 2015

It's the personal touch. We don't feel like we are just a number. Plus I trust the guidance and opinions of all of you
Andrew Z., customer since 2024

Getting set up for my photography business came with questions. Your office was very helpful in giving descriptions of potential insurance issues, I would not of thought about.
Cheri C., customer since 2024

You are always great at responding to needs and developing more services to help us operate safely and effectively.
Jennifer F., customer since 2004

Very attentive and cooperative with my questions and problems
Douglas T., customer since 2018

The single biggest thing is ease of communication to adjust or change policies.
Daniel K., customer since 2023

Great customer service when we have questions in regards to our policies, and also the personal care of our representative Suzi Ball.
James A., customer since 2020

Laci is always able to answer questions, and ready to assist. Thank you Laci!!!
Customer since 2017

Everyone is always helpful and nice, even when I need something the last minute, or forget something.
Customer since 2012

We are extremely please with our insurance company and our agents. They take care of all of our account details in a timely manner.
Michael S., customer since 2018

I have been a customer for around 45 years and would recommend this Agency. Always had every valid claim handled quickly and efficiently for my home and my cars. Kurt. Columbus OH
Kurt K., customer since 2004

Maggie took excellent care of us. She shopped our insurance and found us the best prices. She also helped us look for ways we could save additional funds. Throughout the whole process, she was always very helpful, pleasant and highly organized!
Paul L., customer since 2006

I appreciate the quick and attentiveness provided to me while I was trying to navigate my insurance options. Thank you
Greg V., customer since 2025

Laci always promptly gets back to me when I have questions and provides detailed plan information and helps me pick the healthcare plan that is right for me.
Customer since 2022

We always receive quick responses to our inquiries. We are kept informed with monthly newsletters.
Customer since 1999

The staff at Rinehart, Walters, Danner are always professional, dedicated, and available to answer any questions, concerns that may arise. Highly recommend!
Jason N., customer since 2010

You have done a great job in covering every aspect of my insurance needs! Thanks!
Gilbert O., customer since 1993

Great service! Always available either with app or by phone. If I email or call, I have always received a timely response!
Douglas D., customer since 2009

This agency is easy to work with and listens to our needs.
Customer since 2020

RWD has always been available and helpful on the rare occasions that I have had questions or needed help.
Customer since 2005

Just really like working with Karen. She is knowledgeable and takes care of business.
Customer since 2013

Costumer service is very important and DEE DEE is amazing to work with and i appreciate all that she has done for me. THANK YOU DEE DEE
Matthew L., customer since 2022

Our church has always been able to rely on Rinehart, Walters and Danner for our insurance needs. When we have a need, to make a change, or just a question they are there to help or give advice. A quick response is always there when we need it.
Chris L., customer since 2003

Answered my questions quickly and got me my policy at a good rate. Diane did a fantastic job and was great to work with getting coverage.
David E., customer since 2023

Ohio Geese Control has been a client of Rinehart Walters Danner's for 20 years. They have as ways had our back, thanks everyone!!!
Jeff H., customer since 2005

Our agent was very specific and helpful in making sure we were covered at a level that would be meaningful if we were to have a claim. I appreciate that thoroughness.
Customer since 2023

I don’t need help very often, but anytime I call with a question, it gets answered immediately!
Customer since 2008

I have always had my request answered quickly, professionally and the agent has been very considerate of my time and showed the utmost respect.
Customer since 1997

As a new fiscal officer, your agency worked with me to bring me "up to speed" with the township's policies. Shelly was an invaluable resource and kept me informed of decisions that needed to be made and answered all of my questions.
Michelle W., customer since 2000

Your associates responded very quickly to our needs. We had a new health insurance plan in place by the time our old plan expired.
Customer since 2024

Suzi Ball always responds to any requests and she is very knowledgeable about my coverage and has ideas about options.
Kim C., customer since 2010

Diane, Rebecca and Marc are amazing! Always helpful and above and beyond as always.
Customer since 2022

Easy transition from my former insurance company and enjoy the comfort of having both my renters and car insurance taken care of each year.
Customer since 2020

I appreciate how easy it is to get a hold of your team for all my insurance needs! Thank you!
Kyle R., customer since 2023

Always very responsive when I have questions, and always finds the right fit for my insurance needs.
Lauranne M., customer since 2017

I would definitely recommend Rinehart Insurance to everyone I know! The team is very professional and quick to respond to your needs. I have used them for many years and they have never let us down. Also, they are trustworthy. All are pleasant and knowledgeable. GOOD PEOPLE
Linda E., customer since 1994

We love working with you. You make everything easy and hassle free.
Jenni M., customer since 2015

Quality insurance coverage at reasonable rates. All policy inquiries and changes handled in a professional manner.
Mark M., customer since 2015

Very response when we have a need or questions.
Leanna R., customer since 2004

I have not believed insurance should be a 'transaction' business based on price. There needs to be a human involved and your agency has always had that 'go to person' to get it done when we have a problem. That matters to us!
Willie D., customer since 1995

The team at Rhinehart, Walters and Danner have been so helpful for our Business coverage, we have now moved our personal coverage as well. This transition was seamless for us as they handled all of the small details for us. During the transition the level of communication was fantastic.
Troy T., customer since 2023

Laci has always been available to answer any questions and or concerns even when she don't have an answer she gets right back with us.
Annette F., customer since 2019

Following a recent automobile accident, all the staff at Rinehart, Walters, Danner Insurance Agency led us through the process smoothly and professionally.
Frederick V., customer since 1985

Rinehart Walters Danner Insurance Agency has been very responsive and extremely helpful.
Andy W., customer since 2022

Consistency in the following: customer service outstanding, competitive rates, technical knowledge of the insurance industry, commitment to servicing the Richland County area for many years. Thanks to all your staff for providing me and my family with peace of mind that you care for your customers.
Larry C., customer since 2009

Maggie has helped greatly when handling my insurance questions.
Beth L., customer since 2023

Fantastic customer service and hard working staff to get you the best value and insurance coverage.
Chuck C., customer since 2023

Working with the folks at Rinehart reminded me that customer service still exists in a world that seems to have forgotten that. The team treats you like family and offers the best options for your needs. We ended up with 5x the coverage of our old policies at nearly half the cost!
Jonathan S., customer since 2024

Being able to give clear answers to questions. Also able to provide sample documents of waivers, etc when needed
Dena J., customer since 2008

Explained everything thoroughly and took the time to make sure I understood everything. Made sure I had the proper amount of insurance I need. I transferred my home, auto, quad, boat and business insurance to Rinehart-Walters-Danner and will stay there. Gary Walters made me feel like I was important and not just another number. The whole staff has been great to work with. Rebecca S. Zoll
Becky Z., customer since 2024

HAVE HAD RINEHART WALTERS DANNER INSURANCE FOR YEARS THEY HAVE ALWAYS DONE US A GREAT SERVICE
John S., customer since 2014

Very attentive to answering any questions and concerns when calling. Explains all options and explains why recommendations are being made.
Customer since 2019

Listening to our concerns and allowing us to be heard is very beneficial
Customer since 2023

I can't say enough about how pleasant it was to work with Cheryl Russell. She assured me that she would do her best to find the right policy & carrier for my Inherited home, and she did! I felt as if she was working on my behalf to accommodate my needs. She was very professional & kept me informed throughout. Very pleased with your agency & agents. Thank you.
Gregory W., customer since 2016

Ease of access to receive responses about our insurance coverage and changes. A variety of insurance options available. The agent and employees are helpful and knowledgeable.
Randall F., customer since 2012

It’s a good insurance company that takes care of your needs and cares about you.
Customer since 2009

Team always provide outstanding customer service. Been with them for over 30 years.
Kathryn H., customer since 1998

Your office has such a friendly and helpful staff! They are always there when needed!
Paula K., customer since 2006

Friendly staff! Claim was handled with ease.. 30 plus years of great Customer service
Robert C., customer since 1997

Rinehart, Walters, Danner Insurance has been serving the needs of our employees for quite some time. They are easy to get a hold of, quick to answer questions and they put the service of their clients at front and center.
Customer since 2010

DeeDee has been a pleasure to work with. Every time I need to either make a change to my policy or add a COI, she is on top of it, even when I slip and wait until the last second. I have been a client for nearly 2 years now and have no desire to look elsewhere.
Danielle R., customer since 2021

I've had nothing but a great experience with your associates. Karen, Ted and Laci have always gone above and beyond to help me with my insurance needs. Thank you
Customer since 2015

I was looking for both business and homeowner and commercial insurance. Called 10 agencies and most did not call me back including my current agent. This agency spent hours developing my specific needs policies and returned all my calls and emails and spent countless hours in there office getting me the correct insurance policies. I recommend you start with this agency first and then see how you feel there doing. I waisted 30 days with other agencies so save time and money with this agency. Fantastic people face to face communication!!!!
Charles C., customer since 2023

It is very much appreciated the time that was taken to explain all the details around the policy and the options to determine what is best and most cost effective. Also the communication has been great, throughout the quoting process and implementation of the new policies there is never a question of what the next step is or the process that happening.
Customer since 2023

Everyone has always been friendly and efficient. If they didn't have answers to my questions they quickly researched and found them.
Heather S., customer since 2022

Always responsive to questions and any issues that arise. Good people that take care with your insurance needs.
Gregory A., customer since 1997

John is fair, immediate in his response, and very personable
Jeremy S., customer since 2017

Rinehart Insurance is a great company, they are very responsive to us and are always available for questions and concerns about our insurance needs. They go out of their way to ensure that our coverage is up to date and meets our needs. Thank you for your service to organization.
Ron E., customer since 2003

Customer service is great!
Customer since 2011

Always helpful when I call and quick with the answers.
Richard D., customer since 1999

Love knowing I don't have to be an insurance expert when something goes wrong. I call Rinehart Walters Danner and I get the help and support I needed.
Mary D., customer since 2009

Fantastic service! The staff is friendly and responds quickly when emailed. ! I highly recommend.
Mary L., customer since 2022

Laci and Ted were great to work with getting our health insurance in place
Customer since 2009

I have always enjoyed working with Karen Basista. She is very thorough and takes time to explain the different options that are available to me. She takes the time to look at my needs and find the best fit for my circumstances, which is something I havent found with other insurance companies. She is always prompt in replies, which I greatly appreciate. Karen is AWESOME!!!!
Michael S., customer since 2013

Karen understood what I needed and found me the right insurance promptly at a reasonable price.
Customer since 2003

You guys took the time and looked at all our policies to save us money or get even more coverage for the same price.
Richard G., customer since 2019

I appreciate the personalized level of service I received directly from Gary Walters and his team.
Graham M., customer since 2023

Easy to get in touch with people. Good follow-up
Customer since 1998

Your people are some of the best! Great advice and service throughout the years. Thanks!
Dean S., customer since 2010

Always excellent service and you go above and beyond in finding the right coverage and rate!
Chris N., customer since 1998

Mark and the staff has always answered my questions when I called. I've never got the answer, I will have to look in to that. With the team having the care and concern , I can rest easy that my stuff is being handles well.
Richie P., customer since 2010

It starts with your team. Any questions or help I need in regards to our insurance with you they always answer or will get back very quickly with an answer if they need to find out. Thanks for the great service.
Customer since 1982

Rinehart has been my agent for years and has always done a fantastic job. Marc is very responsive and is always there when we call.
Jason D., customer since 2008

Karen is always very helpful in answering our questions and adding or changing our policy as needed
Sam S., customer since 2017

you always respond quickly to any questions or concerns we may have
Gary C., customer since 2007

Your customer service is excellent! The staff has always answered my questions and if not called me right back with an answer.
Dennis W., customer since 2020

Rinehart always provides prompt, courteous service, and they work to get me the best value on all of my insurance coverages. I refer friends and family to them without hesitation!
Adam H., customer since 2018

I have always had good experience with the folks at Rinehart, Walters, Danner. I appreciate your efforts in finding the best and reasonable cost providers and plan to stay with you.
Douglas G., customer since 2010

Our agent reviews our policies and makes sure we are getting the best coverage for the lowest for our needs.
Thomas J., customer since 2012

Gary and Karen were both quick to respond to all of my questions and very helpful. They got me better rates with better coverage! Highly recommend!!
Alexandria B., customer since 2023

You have always kept me informed when a better rate was available with a different carrier, and I have never had to argue about a claim. Everything has always been above board, so I have never had to worry about the fine print.
Joseph P., customer since 2004

Always easy to reach a courteous, knowledgeable agent quickly.
Richard T., customer since 2003

Friendly service, Karen treats us like a lifelong friend, takes the time to answer any questions orr concerns. Well satisfied with service.
Gilbert B., customer since 1995

We just appreciate Robin so much finding us good coverage at a price we can afford. She just rocks that job!!
Customer since 2009

VERY QUICK TO REPOND IF WE HAVE A QUESTION OR A CLAIM. VERY PROFESSIONAL AND COURTEOUS.
Julie H., customer since 1996

Personal service is fantastic. My agent is quick to respond to my needs and the ease of making online payments is very easy. Thank you so much!
Customer since 2022

I reached out to dee dee and got a response first thing the following business day. She's done everything I need super fast and at reasonable prices.
Christina H., customer since 2022

I greatly appreciated how Gary helped me and accommodated my busy schedule to help make me feel informed and confident with decision. I will gladly recommend to anyone!
Customer since 2023

Excellent professional customer service knowledge and insurance knowledge across the board. Right now I have auto, mortgage and life insurance. I can totally depend on the information and best quotes in all areas. Thank You! Please keep your people happy and I know the excellent talent and professional service will continue. Julie
Customer since 2009

John Hower and the staff are courteous and knowledgeable and helpful every time we have consulted with them.
Garry C., customer since 2012

Always seem eager to help Good communicators Never leave me hanging for answers Gets me to the right people timely
Earl S., customer since 2016

Shelly Berry is absolutely the best. Shelly helps me and pleasent attitude.
Customer since 1998

The Rinehart Agency was very responsive to the needs of the Wayne County Land & Reutilization Corp. (Land Bank) when searching for insurance. They are still quick to respond and are always willing to answer questions and offer assistance.
Jon H., customer since 2020

Staff is always responsive and helpful. I usually deal with Karen and she is great!
Matthew B., customer since 2005

You and your entire staff has always been extremely helpful, tentative to our needs and intuitive to possible future concerns.
Debra V., customer since 1996

Very professional. Always responsive to any questions or needs we have.
Ron T., customer since 1996

Always prompt and helpful in responding to questions. Courteous and professional.
Customer since 2003

The fact that you are a local company with staff who live in the community makes a difference. Your community philanthropy also shows your dedication to those you serve.
Colleen R., customer since 1995

Agents are very friendly & knowledgeable for my needs. Always willing to help with questions or concerns!
Anita S., customer since 2012

Very responsive, knowledgeable and a pleasure to work with. I would definitely recommend Rinehart Insurance.
Tricia P., customer since 2022

Always available to take calls. Always a quick resolution to problems.
Customer since 2010

Anytime we have had questions or a claim, we were provided with quick and helpful responses from Rinehart, Walters, Danner Insurance.
Customer since 2013

Quotes are given in a timely manner. I have had my mother, aunt and some of my employees talk to Suzi and she has in more cases than not, set them up with auto insurance.
Shane C., customer since 2018

Always in tune with trends and latest industry challenges. offers potential coverage solutions or offers to do further investigation on our behalf to reduce risk.
Scott C., customer since 2007

Fast service. Great deal on auto & renter's insurance. Independent agents, so they can check for the best deals with many insurance companies. Suzi was great to work with!
Edward F., customer since 2022

Very friendly and helpful with all of the schools needs. I never hesitate to call when I have questions.
Eric P., customer since 2003

Customer service is very important. When I need a question answered you are available to answer it. Many places are all automated now and impossible to talk to a actual person.
Customer since 2013

I chose condo insurance through you because of your specialized knowledge of my needs. I then bundled my car and liability insurance to save money. You and your staff were easy to work with and very efficient.
Sherry W., customer since 2022

Laci is always on top of everything, and is very helpful!!
Rebecca F., customer since 2012

i am very thankful for the way ur company has taken care of my family now that its just me its even more important to me the way ur people have taken care of any quetions i have had its very nice to have employees who care like yours do , been with ur company for alot of years and there part of the reason for that
David D., customer since 2004

Good communication, always ready to help
Customer since 2004

Rinehart has always been very responsive to my insurance questions as needs as they arise throughout the year.
Molly C., customer since 2011

You have always kept us informed on the changes and premium increases. We appreciate the ease of doing business with your independent insurance company. Service has been outstanding over the many years we have been with the company.
Joseph P., customer since 2002

your team is always quick to respond when we reach out we get an annual review of all policies in person
Gordon P., customer since 1996

Although we have not had to use you for any issues we've had you do react quickly when we do have questions.
Mark W., customer since 2013

In today's crazy world you need to know who you are really dealing with when you truly need them. That is why I trust the folks at Rinehart, Walters-Danner Insurance. They are prompt with answering questions and handling claims. They are people I can trust for advice and handling my insurance needs. Jim Lawrentz / Mansfield Ohio
James L., customer since 2014

Not only are your rates competitive, but your service and responsiveness is excellent. Robin is a joy to work with!
Customer since 2014

Knowledgeable, friendly and responsive
Michael M., customer since 2010

Everyone in the office is always so nice and takes care of things so quickly for the customers.
Customer since 2010

All the investment help!
Monty S., customer since 1992

Gary is and all the staff are just nice to work with. They know their product and help me navigate through the required fields
Mark M., customer since 2009

I have always gotten great service from different people in the office. Super thankful that I not only get good service but get information from people that care about my situation and how to solve things as soon as possible.
Buck M., customer since 2012

Whenever I call the office to ask questions or to seek information, I am treated professionally and by staff that are very knowledgeable. If I have to leave information with the staff, they return my call promptly and with a sense of urgency
Carol F., customer since 2003

My questions and concerns are always taken care of immediately. Everyone is always extremely kind, respectful and eager to help.
Laura S., customer since 2006

Honest and hardworking- quality insurance products with excellent service.
Brad G., customer since 2021

Always easy to work with
Customer since 1997

Your customer service is great! Sharon and Shelly always take excellent care of us.
Donna L., customer since 1998

Very friendly service always quick to answer any questions I may have
Customer since 2009

Always willing and able to answer questions and thoroughly explain things.
Customer since 1996

You all have been always more than willing to help. You make yours available to answer questions. You are very informed of what needs to be done and are willing to advise.
Deborah S., customer since 1997

Karen is awesome! Always pleasant and timely
Customer since 2014

Always greeted with kindness in person/by phone and our needs are always met, from general info to claims/help with issues help has been just a call away!
Rodney H., customer since 2013

Your great staff always responds quickly if I phone with a question
Customer since 1996

Anytime we have a problem they step up and always handle it. Thanks for the awesome job you guys do everyday:)
David M., customer since 2014

I like the friendly service. you are all ways there if I have a question.
Theresa K., customer since 2011

Rinehart Insurance representatives Gary Walters and Shelly Berry are both very professional and helpful to the Village of Caledonia. They are very prompt in returning telephone calls and/or emails to the Village and also getting information or answers to our questions quickly.
Customer since 1996

We always feel we are treated fairly and that you specialize in making us feel like a valued customer. Shelly is quick to answer our questions and patient when we are lax in getting our paperwork in.
Customer since 2010

Always prompt in answering any questions. Very helpful staff
Customer since 1996

Both Marc and Sarah were awesome thanks
Patrick H., customer since 2022

Friendly, accommodating and efficient.
Matt M., customer since 2022

Laci did an outstanding job. She was always available when I called. Was timely on getting information back and made me feel confident on moving my health insurance to your company.
Customer since 2022

Your customer care is more than I could or would have ever asked for, from the operator to the agent the motivation they displayed is a asset not only to myself but to your firm as well. Too often lately Business matters I find myself involved with/in is as if no one cares. This wasn't the case with your company. I got talked to throughout the entire procedure with no gaps or voids. I'm extremely impressed and thankful.
Wilbert B., customer since 2021

All the staff is great - Karen Basista specifically. She is always looking after our account and giving me suggestions and ideas to better my coverage.
Customer since 1999

Great response to any questions. Advice given regarding best policy choice for each property or possession needing insured.
James F., customer since 2004

Prompt, courteous, thorough service & response
Customer since 2010

Everybody is always helpful and friendly. I called many times with questions about things that didn't make sense to me and you always helped and made it clear to me. You made it easy and always had our best in mind. Thank you. Ursula Brennstuhl
Customer since 2019

Shelly is available with answers and attentive to our needs. I have dealt with RWD both here and in my last place of employment and have always received professional service.
Natalie S., customer since 2003

Very prompt service! Great job!
Cindi A., customer since 2000

Very fast to answer questions about our policy
Jeff K., customer since 1999

Robin has always been very helpful attending to our needs. we have been with your company for decades.
Customer since 2013

What you do right, is not doing things wrong, you have the right people in place to deal with clients. We have never had anything to complain about since being with your agency.
Customer since 2004

You always get back with me on any call. Your staff is always friendly and over the years you have taken good care of my needs
Phillip H., customer since 2001

Our experience so far with the agency has been very positive. They have been helpful and efficient when we have needed to add, drop, or otherwise modify our coverages on auto and home insurance.
Scott F., customer since 2019

You provide excellent value, especially with our comprehensive plan. The service is outstanding as well. Keep in mind, I never give a ten.
Customer since 2010

Karen Basista routinely answers my questions, finds the best deals for me, reminds me of issues I never think of and always has my best interests in mind. I don't spend a single second worrying about insurance
Gregory B., customer since 2004

Very helpful in answering questions and explaining what is needed-great customer service
Tracy P., customer since 2003

Quick response to my questions communicates value to me!
J S., customer since 1996

One of the best companies that I work with; always professional; quick to respond to any questions or concerns that I have. Everyone there seems to really care about the client & they have a passion to serve & satisfy all of our needs. I have, and will continue to recommend Rinehart, Walters, Danner to other entities.
Kris K., customer since 2002

Great service with prompt response to questions and ease for obtaining necessary insurance
Customer since 2021

prompt service and everyone is kind and very helpful
Customer since 2018

Best product for the best price, without me having to call every renewal to set the best price.
Customer since 2019

Professional, courteous, thorough, provides researched data in a timely manner
Customer since 2020

Very helpful when I call in to the office plus very good response to emails as well
Customer since 2020

Made everything very easy! Very quick and informative with all responses
Natalie M., customer since 2021

Anytime I need my Insurance information sent to a general contractor it is always taken care of promptly. Exceptional service!
Marc M., customer since 2011

Your staff is always helpful and very supportive. Thank you so much!
Customer since 2010

We bundled our home and auto insurance. Special rides were created to include my antique tractor and jewelry valuables.
Customer since 1994

CUSTOMER SERVICE! Rinehart Insurance is always there to answer questions and help in any situation. And they have actual people that answer the phone. I have referred this agency to other non-profits for their Directors & Officers Insurance & will continue to do so, as they are established & reliable. Also, we use them for our home & auto - best agents around!
Joeseph B., customer since 2016

Easy to communicate with! Answer all of my many questions! Appreciate the consistent and experienced agents and staff
Chadwick P., customer since 2004

always friendly and has the information needed.
Kay T., customer since 2002

We appreciate how you agency continues to put our interests first.
Customer since 1995

Been with Rinehart insurance for over 40 years. Have always taken great care of our needs. We started out with Dick Walters and loved working with him. And everyone else we have worked with.
Larry S., customer since 2003

Marc come to our office to visit shortly after I became Mayor. We talked for several hours like we were old friends. I have called several times with questions and Marc has never sounded annoyed , he takes the time to answer my questions. If all of your representatives are like Marc, your agency will always be at the top of my list. Paula Bowman
Customer since 2008

Shelly and Sharon are wonderful to work with. When I have questions or need help with something, they are always ready to help.
Customer since 2003

I’m was very happy with the price, quickness of service, and the ease of switching. I have recommended your service to several friends which I normally don’t do.
Customer since 2021

I always have great service by your staff ,they always help me out ,thank you so much !!
Kuldip K., customer since 2017

Always when I call with a question my agent is always friendly and willing to help us. She always goes above and beyond.
Customer since 2007

Everyone in the office goes above and beyond to make sure our needs are taken care of.
William L., customer since 2013

Gary and his staff continue to provide us with the best insurance that we need. Always looking for the best pricing for our situation. Great and personable staff!
Customer since 2013

Great people make a great business!
Jeffrey K., customer since 2013

Your company has provided superior customer service and excellent insurance rates. Payment methods are easy & convenient. Personnel are friendly, pleasant and educated in the insurance field.
Carleen S., customer since 2004

Easy to get ahold of as well as always making sure we are taken care of on all fronts. Anytime we have a question you guys are always on top of it! Also they are great at always finding the cheapest rates with the most benefits! Would always recommend!
Kathy S., customer since 2020

The support staff is knowledgeable and returns calls promptly. They always make you feel like they have time for . you.
Bradley H., customer since 2003

Very timely response given a holiday weekend. Easy access to our agent assigned to our claim and working out all the details for repairs.
Customer since 2012

We have had only quick and helpful responses regarding any claims. We trust your agents to help us whenever we need new insurance, such as car insurance and insurance for our new home. Your help and advise are always just a phone call away..
Dennis C., customer since 2013

Friendly service and people at Rinehart over the years i have had Rinehart insurance.
Barry B., customer since 2005

Your agency has done a great job for us over the years with everything from property insurance, commercial insurance, vehicle insurance, umbrella polices, and you even helped us with extending our umbrella policy to cover our vacation home in Florida. We put a great deal of trust in your agency and you have proven worthy of the task.
Customer since 2011

Quality insurance at an affordable price with a company that has always been helpful with any questions we've had and always easy to communicate with. Not only insures our real estate but also peace of mind insurance for a pontoon boat. We would highly recommend Rinehart Walters & Danner Insurance Agency .
Dean E., customer since 2009

It is nice to deal with a company that treats you like family and with a company in which you can have complete confidence and trust. You seek the best options, give a straight answer and look out for the best interest, even if it isn't the cheapest alternative, it is the best alternative, which is what I like. Yes I want to save money as much as I can but if the savings is bad coverage I would rather spend a little more to get better service, which is what you seem to promote.
Customer since 2018

Great company with excellent ownership and customer service. They are always there for our insurance needs.
Customer since 2023

Always courteous and prompt service! Great at answering questions and providing quality coverage
John T., customer since 1996

My interactions with your team members is primarily John Hower and Shelly Berry. In addition to their positive and pleasant personalities, I've always appreciated their proactive communications, responsiveness to questions, attention to detail, and follow-through.
Customer since 1999

Rinehart team is knowledgeable and responsive to my questions.
Customer since 1998

Always answer our questions when we call to inquire about things. Staff is friendly and courteous.
Customer since 2012

I have been a client for years and years, and not ONE complaint.
Robert F., customer since 2003

Friendly and fast customer service when I was in need of auto repair after an accident. The agents are prepared to make your experience quick, easy, and understandable. Great work from a great insurance agency!
James N., customer since 2020

Service has always been great. I really like that you don't sell one brand, always getting us the best price.
Customer since 2005

You are honest and straight forward !!!
Tom P., customer since 2018

You and your people are very responsive to customer needs,with getting answers to the customer in a timely fashion.
Customer since 2016

Rinehart Company employees are always available to answer questions and provide guidance.
Melanie S., customer since 1997

when I have wanted questions answered, or policies changed I have had great help.
Customer since 2017

Rinehart Walters and Danner are always there with the best solutions. I have had nothing but positive experiences over the past 14 years.
Patrick M., customer since 2020

You helped us figure out what insurance we needed to have our business covered in all aspects several things we did not even know about or think of until you told us! Great company with exceptional customer service, you worked quickly and diligently to get our insurance policy started!
Melissa C., customer since 2020

You found me a great rate without me having to call several different insurance companies.
Bryce B., customer since 2010

Your associates are the backbone of any organization and your people are great
James S., customer since 2010

The coverage this company provides is the main reason I recommend them. There's no gimmicks. Straightforward, professional company that customers can rely on. Staff is helpful, and even though they have hundreds of clients, they strive to make clients feel important, even if you only contact them once a year. I appreciate everything this company does. I feel secure knowing our Township has their coverage.
Peggy M., customer since 2009

I have always enjoyed great personal service with Rinehart Walters and Danner!
Paul W., customer since 2000

Anytime I have questions they are answered immediately. Our renewals is always a smooth process that takes no time.
Customer since 2003

Karen Basista is the representative we have always used at your agency. She is very professional and genuine, and our auto and home insurance is affordable. Paying our insurance twice yearly automatically from our bank is so very easy.
Jerry B., customer since 2015

We love the service we receive. Thank you for all you do to keep us protected! Brian and Cheryl Fraizer
Brian F., customer since 2009

Very helpful and handled all beautifully.
Customer since 2018

Always quick to respond to our questions. You compare prices with other companies and give this to your customers.
Debra W., customer since 2016

Our representative is very helpful in taking the time to explain our coverage. And the office staff is so good at notifying us for things that need to be done.
Customer since 2005

Courtesy, Professionalism, Making the client feel comfortable about making a decision. Good feelings after the signing.
Cheryl D., customer since 2021

whenever I call, rather Diane or Marc they get back with me immediately and have an answer. Saves me a lot of time and headaches
Chris P., customer since 2009

Each year, our policy is very easy to renew. The process and communication is great, and if I or council has any questions, we know that we can get a quick response via email. It’s also great knowing that at any request, Gary is willing to attend a meeting to answer questions or explain things further.
Casey T., customer since 2004

It is nice to know that over the years the same contact people are available to me and not a turnover of staff when I reached out I got immediate responses
Customer since 2001

The customer service is always outstanding and responsive. Shelly does a great job responding to requests and she is very personable.
Customer since 2001

I have been a customer for over 25 years and have had a great experience with your staff. They are well informed, very quick to assist with any questions, problems or claims. I would and have recommended your agency to others. Thanks!
Customer since 2008

Have always responded promptly to my questions and have been very helpful whenever I had any issues.
Customer since 2004

Whenever I call my questions are answered quickly and efficiently. Any changes that I need to make are taken care of right away. The staff has been very friendly!
Customer since 2014

The office staff is amazing, Agent is professional, and billing is always right.
Mike B., customer since 2001

The Rinehart Team has always treated us like we were family. They are always kind and answer all of our questions. I would recommend them to anyone.
Mark H., customer since 2010

Staff is by very helpful and efficient
Customer since 1999

You have insured us for over 25 years and have always seen to our insurance needs in a prompt and professional manner. Wouldn't think of going anywhere else.
Mike B., customer since 2004

Staff and service continually exceed all expectations!
Tonya B., customer since 2017

I’ve always felt I’ve had great service from you, specifically from Karen Basista. Happy New Year!
Jan O., customer since 2009

The agent was very knowledgeable and helpful for choosing the right coverage for me , very efficient
Customer since 2011

Always easy to work with and have good rates
David P., customer since 2013

I appreciate your personal touch and outstanding staff. I am confident that you make attempts to find the best value for the customer.
Cassandra M., customer since 2018

You helped us out when we were in a tough situation with insurance claims with our old house! Now we are in our new home and we are grateful!
Customer since 2019

Answer questions quickly and are kind
Randall Z., customer since 2018

It’s always good to know you are more than just a policy number when you call in. You always extend special attention and kindness to our calls. Thank you
Jack M., customer since 2004

Karen is my agent and she is wonderful! She responds quickly, communicates clearly, identifies my needs, and is always helpful.
Customer since 2016

Your agency is always very helpful when explaining coverage and making sure customers know exactly what they are paying for.
Customer since 2016

Great service from great people!
Kevin H., customer since 2017

Always available to answer my questions and add/change coverage optoins.
Customer since 2016

Staff is very friendly, will answer your call or get back with you shortly after leaving message, always willing to help
Olena I., customer since 2011

When I call the office I get my questions answered or someone will get back to me with the information I need.
Customer since 2020

I like you work with my finances & find a plan that fits all of our needs. Also really like email communication & fast replies.
Customer since 2009

You stood behind us when the big guys would not. Since then, we have always known that you have our backs. Sincerely, Mike and Judy Border
Michael B., customer since 1997

Thanks for being incredibly patient with getting things to you!
Mary S., customer since 2020

Karen, has been a blessing to us over the years. Her knowledge and honesty has kept us very happy . I hope who ever steps into her place can continue the excellent service she has provided. Ron Taylor
Ronald T., customer since 2005

Rinhart gives me the confidence I am getting the best insurance value
Daniel H., customer since 2012

Your office found me rates that I could afford. Your agency staff are always helpful, knowledgeable and timely whenever I call with questions or need assistance. Thank you so much.
Carol H., customer since 2017